So, yes! Since WhatsApp’s core interest is in user experience, businesses cannot just send notifications to customers. To receive notifications and alerts from a business via WhatsApp, customers have to acknowledge their interest in the product/ service and agree to receive messages from the brand in the future. Simply said, a WhatsApp opt-in is the consent of customers to receive notifications from your business. Read on to find out about WhatsApp Business opt-ins and the best ways to collect WhatsApp Business opt-ins. Now, you must be wondering what WhatsApp Business Opt-in is. Among these many rules, one is WhatsApp Business Opt-ins. To make sure that no business annoys users with excessive notifications and spam, WhatsApp for Business has pretty strict rules. So, even if you are actively using WhatsApp Business API, WhatsApp Template messages with WhatsApp bots taking full charge of your customer experience, users will always be WhatsApp’s priority. But user experience is what WhatsApp cares about the most. HatsApp made it easy for brands to connect with customers over their favorite messaging platform.
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